Heavy-Duty Truck Sales Specialist

Join a Team That Values You

At Quality Truck Care Center, we’ve been proudly serving Wisconsin’s trucking industry since 1986. As a family-owned and operated company, we believe great technicians deserve more than just a job — they deserve a career path with growth, training, and real appreciation.

We represent Western Star, Autocar, and XCMG, and are certified in Detroit, Cummins, CAT, Allison, and Detroit Transmissions & Axles. Our De Pere location is expanding, and we’re looking for a Heavy-Duty Truck Sales Specialist who takes pride in their craft and wants to work in a clean, modern, and supportive environment.

What you can Expect from a Career at Quality Truck Care Center!

·         Vacation with Rapid Accumulation

·         Additional Rapid Accumulating for PTO

·         Flexible Work Hours

·         Health/Dental/Vision

·         Supplemental Insurance Options

·         HSA and FSA Plans!

·         401K with Employer Contribution

·         Health and Fitness Membership Participation

·         Tuition Participation Plans

·         Advancement Opportunities

·         Referral Reward Program

·         Personal Financial Planning Program

Primary Duties and Responsibilities: 

• Approaches and greets customers who enter the sales office or lot.

• Assists customers in vehicle selection. Asks appropriate questions to determine customer’s needs.

• Explains product performance, application and benefits to prospective clients.

• Describes optional equipment available for purchase to customers.

• Offers test-drives to prospects after obtaining proper identification per dealership policy.

• Follows dealership sales and follow-up procedures. 

• Understands equity and value concepts. Explains depreciation to customers, as necessary.

• Processes & completes paperwork (sales orders, insurance, title, etc.), per dealership policy, for deal jacket.

• Turns in completed closed deals to Accountant.

• Prepares sold vehicles for customer delivery. Delivers vehicles to customers. Explains all operating features, warranty, and paperwork to customer.

• Performs post-delivery follow-up to ensure customer satisfaction. Maintains a follow-up system that encourages repeat and referral business.

• Maintains a prospect development system.

• Responsible for dealer trades, both pickup and delivery and prospects daily.

• Represents Quality Truck Care Center in a professional manner. Maintains a professional appearance for self and work area.

• Stays current on new products, features, and accessories.

• Attends training as requested by the manager.

• Participates in sales meetings.

• Performs other duties as assigned.

• Proficient with OEM provided programs such as SpecPro, Fusonet, DTNA Connect, The Dash, Etc.

• Candidate will handle sales and leases new and used vehicles to meet customer satisfaction, dealerships gross profit, and volume goals.

Required Qualifications:

·         Knowledge and comprehension of federal and state regulations governing medium- and heavy-duty equipment sales.

·         Minimum of one year of Truck or Heavy-Duty Equipment sales experience and/or training.

·         Associates degree or equivalent combination of experience and training.

·         Knowledge of heavy/medium duty truck and trailer industry.

·         Effective oral communication and presentation skills.

·         Able to establish and maintain effective customer relations.

·         Math skills are necessary to calculate discounts, interest, etc.

·         Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.

·         Computer literate with knowledge of word processing and spreadsheet software.

·         Current state sales license.

·         Must possess a valid Wisconsin Commercial Driver’s License.

Work Environment:

The employee is occasionally exposed to moving mechanical parts and vehicles. The employee is occasionally exposed to dirt, dust, and fumes from the shop below. The noise level in the work environment is usually quiet to moderate.